Food Services Account Manager

Location: Edmonton, AB
Date Posted: 09-26-2017
Canada Bread Company, Limited is a leading producer and distributor of packaged fresh bread and bakery products with brands such as Dempster’s®, Villaggio®, POM®, Bon Matin®, Ben’s®, Healthy Way® and McGavins®. Dempster’s is the national brand leader and a market leader in the health and well-being segment of bread products in Canada. The growth strategy is to focus on market leadership in all commercial bread categories. The company operates 19 bakeries and employs approximately 4,550 associates across Canada.  It seeks to create value by leading innovation in products and service delivery in the bakery industry, enhancing distribution services and processes, and continuing to grow premium white and whole grain breads, tortillas, bagels, rye, buns, and rolls.

As an independent business unit of Grupo Bimbo, Canada Bread seeks to grow value-added bakery segments by focusing on health and well-being and penetrating new bakery segments and channels of distribution. The business will continue to grow market leadership and margins by investing in the premium whole grain product category, and by delivering continued product innovation in other bakery and snack categories.

Canada Bread serves major grocery chains, retail outlets, and food service operations across Canada. The company distributes branded products in the discount, mainstream, and super-premium segments, and is the leading producer in most major bakery categories. It also produces private label products for grocery and foodservice outlet.
Position is responsible for the ongoing management of the Food service business within the assigned territories.   Primary focus will be on driving sales results via a combination of direct customer interface and support of assigned Territory Managers’ sales activities.  In addition this individual will ensure customer service expectations are met.
As required,to build Food service business and support assigned Territory Sales Managers
  • Demonstrated ability to build strong relationships with key customers within assigned territories
  • Active management of foodservice accounts within an assigned territory
  • Ability to work cross functionally with  Filed Sales, Operations and Accounts Receivable departments
  • Knowledge of the Foodservice Industry as it relates to the commercial bread industry
  • Experience with a Direct Store Delivery (DSD) system
  • Strong analytical skills i.e. forecasting and planning daily needs of customers
  • Delivery of consistent sales execution plans 
Sales/ Costs/ Profitability:
  • Meet or exceed sales targets/ plans
  • Meet or exceed budgeted Management Profit targets/plans
  • Meet or exceed new account acquisition targets
  • Ability to coach  Territory Managers to build their Foodservice market knowledge and sales skills
  • Create a productive work environment through effective communication, listening, participation, organization and follow-up
  • Ability to work across functions for completion of new customer set-up as well as for assigned project work
  • Provide Gold Standard service to all customers
  • Conduct regular business reviews with all major customers
  • Ongoing Management of  Regional Contracts
  • Establish, monitor and maintain service frequency patterns for all assigned Foodservice customers in a given territory
  • Participate in route re-engineering for territory as required
  • Prepare volume forecasts for given territory i.e. long weekends and holidays 
  • University or College degree/ diploma
  • 2-3 years of Direct Service Delivery experience preferred 
  • Strong communication skills (both oral and written); actively listens to customers needs
  • Interpersonal skills: works well in team environment
  • Selling Skills: ability to identify opportunities, set goals and execute against plan to achieve these goals
  • Integrity: high personal and business ethics
  • Computer Skills: proficient at Word, Power Point, Excel and Outlook
  • Builds commitment and teamwork while maintaining a creative and positive work environment
  • Flexible and Adaptable: Open to new ideas and approaches, can adjust to priorities as conditions change
  • Problem Solving: Proactive use of information and resources, demonstrates a sense of urgency
  • Strong Leadership Skills 
Please note all offers of employment at Canada Bread Company, Limited are conditional upon the successful completion of a pre-hire background check. This may include anything up to and including a criminal history check, reference checks and/or credit check.

Canada Bread Company, Limited is an equal opportunity employer that embraces diversity in the workplace and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. We welcome applications from all interested individuals; however, only those candidates selected for an interview will be contacted.


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