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Senior Analyst, eCommerce

Etobicoke, Ontario
Job Title: Senior eCommerce Analyst

Duties: Seeking a talented eCommerce Analyst to help execute critical eCommerce projects and work cross-functionally with multiple internal teams to deliver a best in class eCommerce platform at Bimbo Canada.

Essential Functions/ Job Duties
  • Driving for standardization and ensuring the demand/supply signals from various consumers are well understood and incorporated into the organizations Supply Chain Planning process.
  • Working closely with stakeholders to capture and deliver key IT operational requirements.
  • Understand the new technology that is being utilized by Canadian retailers
  • Assisting other members of the eCommerce team in prioritizing work and evaluating the eCommerce roadmap with our corporate office and other business units
  • Managing through eCommerce operational challenges with vendors and customer eCommerce stakeholders. This includes the following areas:
    • Master Data
    • EDI
    • System/Data integration to Customer technology
    • Customer IT
    • Vendors
    • Internal Stakeholders
  • Work with stakeholders to integrate/manage automatic content uploads into customer technology.
    • This includes GS1
  • Manage the integration of Scan Based Trading (SBT) data into the eCommerce space
  • Manage technical process to identify “out of stocks” with customer eCommerce sites
  • Serve as a liaison between the business users and the IT department to gather requirements, review technical solutions and prioritize needs
  • In addition to having laser focus on producing outstanding work, the successful candidate will be comfortable working within a fast-paced environment.
  • Applying a proactive approach to all activities. Expect the unexpected
  • Coordinating and delivering critical status updates that are shared with leadership.
  • Prepare for increased eCommerce presence based upon new consumer buying habits
  • Assisting the QA team where necessary in the formalization and execution of test plans.
  • Assist in creating technical and business processes, and document requirements and solutions
    - Help to determine opportunities to solve problems utilizing information technology resources
    - Work closely with business users and developers, translate requirements into technical specifications, keeping track of changes
  • Write and review UAT test scripts, create and execute scripts, capture defects, verify fixes and report updates
Skills: Qualifications
  • 5+ years prior experience working within an eCommerce environment. Experience with Salesforce
  • eCommerce Cloud and or Radial Order Management preferred
  • Ability to communicate effectively with remote and global teams
  • Excellent organization skills and an eye for detail
  • Strong analytics skills and an ability to create visually appealing reports.
  • Prior project and task management experience preferred.
  • Conduct fit/gap analysis and documents business/system requirements
  • Help manage projects, track progress and provide clear communication of updates
  • Communicate often and effectively with team members, product managers and project managers
  • Participate in end to end implementation planning including project management, issue management, communication and change management
  • Support the creation of test plans, ensuring comprehensive coverage of all test types working with the QA/Testing team
Experience:
  • Must have experience working simultaneously with multiple stakeholders, sponsors, and business partners, exhibiting an ability to prioritize multiple responsibilities
  • Proven ability to facilitate communication and provide support to both the business and technology team members in challenging technical, custom and package software implementation projects
  • Strong quantitative skills, attention to detail, critical thinking, and the ability to support multiple tasks and projects simultaneously
  • Agile methodologies such as Scrum with focus on Continuous Integration and Deployment
  • Good understanding of data architecture concept
  • Excellent planning and communication skills
  • Software documentation
  • Project Management Tool (PPM Pro)
  • Experience with CMS platforms
    - Team player with willingness to collaborate
e-Commerce Vendor Experience: (Min 4 years’ Experience)
  • Oracle
  • Ocado
  • BigCommerce
  • Shopify
  • B2B Client Portals
  • Point of Sale (POS) Software
  • Electronic Data Interchange (EDI) Solutions
  • B2B Payment Solutions
  • Enterprise Resource Planning (ERP) & Back Office Systems
Education:
  • B.S in Computer Science or Equivalent work experience
  • Bachelor’s degree with eCommerce minor or equivalent work experience
  • Minimum 5-7 years of Professional Experience
    - Familiar with Enterprise Applications: ERP and Ecommerce Platform
Job Type: Full-time
 
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