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Assistant Customer Business Development Manager

Etobicoke, Ontario · Sales
Bimbo Canada (formerly Canada Bread Company, Limited) is a leading producer and distributor of packaged fresh bread and bakery products with brands such as Dempster’s®, Villaggio®, POM®, Bon Matin®, Ben’s®, Vachon®, Hostess®, and Sara Lee®. Dempster’s is the national brand leader and a market leader in the health and well-being segment of bread products in Canada. Bimbo Canada also has partnerships with retailers and offers a wide selection of private label products.  The company operates 19 bakeries and employs approximately 4,550 associates across Canada. It seeks to create value by leading innovation in products and service delivery in the bakery industry, enhancing distribution services and processes, and continuing to grow their relationship with their customers by maintaining current business and growing via innovation in white and whole grain breads, tortillas, bagels, rye, buns and rolls, and snack cakes.

Please note that all applicants that will be considered for this role must be double vaccinated for COVID-19. Successful candidates will also be required to provide proof of their vaccination status during the recruitment process.

Position Summary:  

Working as a member of the CBCL Fresh Customer Business Development team, the incumbent will support and co-manage all aspects of daily, weekly and period business objectives. This individual will provide analytical, task and project support to the Customer Business Development team in all aspects of serving the customer while working to grow profitable volume for one of CBCL Fresh’s largest customers in a fast-paced and dynamic work environment.

Position Responsibilities:
  • Act as a liaison between CBCL and the customer with regard to confirmation of features, (temporary rebate form), Management of Invoices, and other related tasks
  • Provide analytical & strategic support to Customer Business Team, including but not limited to: pricing & feature activity analysis, key performance indicator tracking / dashboards, customer reporting, marketing initiative benchmarking
  • Other ad hoc duties and special projects, as required
  • Act as liaison between demand planning and sales; reporting and analysis related to sales and operations planning (S&OP)
  • Participate in cross functional initiatives to ensure adherence to core sales processes, recommend and implement process improvements when identified

  • Seen as a go-to person both externally and internally for all aspects of the business and the customer relationship
  • Deep understanding of customer strategy aiding in analysis & fact-based recommendations that drive unit and sales volume growth
  • Able to work and influence cross-functionally to drive external focus within the CBCL Fresh organization
  • Own and lead customer presentations as assigned by the Business Development team

  • University Degree – Business education preferred
  • 2-5 years sales experience

  • Exceptional Analytical Skills
  • Ability to work effectively in a fast-paced and changing work environment
  • Flexible and accommodating to urgent customer demands
  • Ability to influence people, and hold people accountable
  • Highly organized, with an ability to manage multiple tasks and priorities
  • Effective presentation skills
  • Strong Business Acumen, and able to deal maturely with all levels, both internally and externally
  • Customer exposure and experience is a plus
  • Intermediate or Advanced user of Microsoft Office programs (Word, Excel & Powerpoint)   Experience with AC Nielsen and/or Cognos is a plus
  • Team Player

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